Auction Customer Service Representative - Brooklyn, MS
Jeff Martin Auctioneers Inc.
Jeff Martin Auctioneers Inc.
Brooklyn, MS Brooklyn, MS Full-time Full-time Estimated:
$29.
4K - $37.
3K a year Estimated:
$29.
4K - $37.
3K a year 1 day ago 1 day ago 1 day ago Auction Customer Service Representative - MS Job Title:
Auction Customer Service Representative Full-Time - Non-Exempt Location:
Brooklyn, MS Job Description Communicate with all customers.
Attend to visitors and handle inquiries on the phone and face to face.
Supply information regarding Jeff Martin Auctioneers, Inc.
to the general public, clients and customers.
Work with computer software and hardware and a variety of internet applications, networks and operating systems.
Travel as required to other locations.
job tasks and
Responsibilities:
Prepare auction invoices for customers in a high volume busy environment.
Assist buyers with online bidding registration and deposits.
Maintaining and controlling online bidder registrations Ensure customers receive accurate invoices within 24 hrs.
of auction close Answer all customer and auction sale site inquiries.
Process payments of all types including electronic funds transfers and wire payments from buyers Reconcile invoices and send out as scheduled Produce follow-up reports such as post-sale checklists and delayed sale payment lists to sale sites and online providers Liaison with accounts receivable department to continually monitor post-sale changes and corrections such as price adjustments, deductions, holdbacks, and bill for deficiencies.
Qualifications, experience and Education Requirements 1-3 years of experience working in an office environment.
Experience working with computers and general understanding of function and set up Proficient with Excel, Word, Outlook or similar email system Accounts Payable and/or Accounts Receivable experience is a plus.
Outstanding analytical and problem-solving skills.
Self-motivated and able to work unsupervised.
Demonstrated experience working well as a member of a team.
Proven ability to manage multiple projects effectively, to properly prioritize a high volume of work, and an ability to meet strict deadlines.
Keen eye for detail - you'll provide precise facts and figures and produce accurate work.
Excellent communication skills - you'll be communicating with customers and sale site staff regularly, in person and over the phone.
Proven Commitment to providing excellent customer service.
Organized, detailed-oriented and able to multi-task in a fast-paced environment.
A solid work ethic Ability to travel frequently out of state and rarely out of the United States This job will require:
Flexibility and willingness to work varied hours and occasional overtime hours.
Work Environment Office Physical Demands (standing, sitting, walking, lifting, reaching, climbing, crawling, etc.
) Frequently Standing, Walking, Reaching, Bending and Stooping Continuously Sitting Periodically Lifting Periodically Climbing Stairs Position Type and Expected Hours of Work Full-Time - Non-Exempt Clerical Position Work Schedule:
M-F 8-5 (travel, overtime and weekends as required) OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with or without notice.
EEO EMPLOYER' ' Work Remotely No Job Type:
Full-time
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Referral program Vision insurance Experience level:
1 year Shift:
Day shift Weekly day range:
Monday to Friday Weekend availability Work setting:
In-person Office
Experience:
Customer service:
1 year (Required) License/Certification:
Driver's License (Required) Willingness to travel:
25% (Required) Work Location:
In person Communicate with all customers.
Attend to visitors and handle inquiries on the phone and face to face.
Supply information regarding Jeff Martin Auctioneers, Inc.
to the general public, clients and customers.
Work with computer software and hardware and a variety of internet applications, networks and operating systems.
Travel as required to other locations.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Jeff Martin Auctioneers Inc.
Brooklyn, MS Brooklyn, MS Full-time Full-time Estimated:
$29.
4K - $37.
3K a year Estimated:
$29.
4K - $37.
3K a year 1 day ago 1 day ago 1 day ago Auction Customer Service Representative - MS Job Title:
Auction Customer Service Representative Full-Time - Non-Exempt Location:
Brooklyn, MS Job Description Communicate with all customers.
Attend to visitors and handle inquiries on the phone and face to face.
Supply information regarding Jeff Martin Auctioneers, Inc.
to the general public, clients and customers.
Work with computer software and hardware and a variety of internet applications, networks and operating systems.
Travel as required to other locations.
job tasks and
Responsibilities:
Prepare auction invoices for customers in a high volume busy environment.
Assist buyers with online bidding registration and deposits.
Maintaining and controlling online bidder registrations Ensure customers receive accurate invoices within 24 hrs.
of auction close Answer all customer and auction sale site inquiries.
Process payments of all types including electronic funds transfers and wire payments from buyers Reconcile invoices and send out as scheduled Produce follow-up reports such as post-sale checklists and delayed sale payment lists to sale sites and online providers Liaison with accounts receivable department to continually monitor post-sale changes and corrections such as price adjustments, deductions, holdbacks, and bill for deficiencies.
Qualifications, experience and Education Requirements 1-3 years of experience working in an office environment.
Experience working with computers and general understanding of function and set up Proficient with Excel, Word, Outlook or similar email system Accounts Payable and/or Accounts Receivable experience is a plus.
Outstanding analytical and problem-solving skills.
Self-motivated and able to work unsupervised.
Demonstrated experience working well as a member of a team.
Proven ability to manage multiple projects effectively, to properly prioritize a high volume of work, and an ability to meet strict deadlines.
Keen eye for detail - you'll provide precise facts and figures and produce accurate work.
Excellent communication skills - you'll be communicating with customers and sale site staff regularly, in person and over the phone.
Proven Commitment to providing excellent customer service.
Organized, detailed-oriented and able to multi-task in a fast-paced environment.
A solid work ethic Ability to travel frequently out of state and rarely out of the United States This job will require:
Flexibility and willingness to work varied hours and occasional overtime hours.
Work Environment Office Physical Demands (standing, sitting, walking, lifting, reaching, climbing, crawling, etc.
) Frequently Standing, Walking, Reaching, Bending and Stooping Continuously Sitting Periodically Lifting Periodically Climbing Stairs Position Type and Expected Hours of Work Full-Time - Non-Exempt Clerical Position Work Schedule:
M-F 8-5 (travel, overtime and weekends as required) OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with or without notice.
EEO EMPLOYER' ' Work Remotely No Job Type:
Full-time
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Referral program Vision insurance Experience level:
1 year Shift:
Day shift Weekly day range:
Monday to Friday Weekend availability Work setting:
In-person Office
Experience:
Customer service:
1 year (Required) License/Certification:
Driver's License (Required) Willingness to travel:
25% (Required) Work Location:
In person Communicate with all customers.
Attend to visitors and handle inquiries on the phone and face to face.
Supply information regarding Jeff Martin Auctioneers, Inc.
to the general public, clients and customers.
Work with computer software and hardware and a variety of internet applications, networks and operating systems.
Travel as required to other locations.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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